Privacy Policy
Last updated: July 1, 2026
This Privacy Policy explains what information Origin Physical AI (“we”) collects, how we use it, and the choices you have. Origin Physical AI is a robot-agnostic physical-AI autonomy layer for real-world floors and facilities. It sits between work orders and robot action — observing live floor context, planning safe task steps, executing through AMRs, humanoids, and ROS 2-based stacks, and verifying completion with operator-grade telemetry and a replayable audit log. Origin is currently available through a private pilot program. By using Origin, you agree to this Policy.
Information we collect
- Account information — your name and email when you create an account, and authentication data handled by our identity provider.
- Floor context you provide — the maps, floor plans, no-go zones, work orders, and task configurations you upload or create so the Service can plan and supervise robot work.
- Robot and deployment telemetry — the operational data your robots and integrations send to the Service, such as task steps, sensor and status readings, confidence scores, exceptions, and completion records.
- Usage and analytics data — basic logs, IP address, and diagnostics needed to operate and secure the Service, plus aggregated usage analytics.
How we use information
- To provide, maintain, and secure the Service and your account.
- To run the core Observe → Plan → Act → Verify loop: interpret floor context, plan safe task steps, coordinate execution, and verify completion with operator-grade telemetry and evidence-backed verification.
- To surface human-in-the-loop controls — override, no-go zones, confidence thresholds, task review, and exception handling — and to record replayable audit logs.
- To communicate with you about your account, security, and changes to the Service.
- To detect, prevent, and respond to abuse, fraud, and security incidents.
How we share information
We do not sell your personal information. We share it only with: (a) service providers that help us run the Service (for example, hosting, identity, and infrastructure providers) under appropriate confidentiality and security obligations; (b) authorities when required by law; and (c) a successor in the event of a merger or acquisition, subject to this Policy.
Security
We use technical and organizational measures designed to protect your information, including least-privilege (need-to-know) access, encryption in transit, and append-only, replayable audit logs of task and deployment activity. The purpose of the audit log is to provide evidence and accountability for what the Service planned, did, and verified. Telemetry access is scoped to the deployment it belongs to and subject to deployment controls. Origin is responsible for the software controls it provides; you remain responsible for on-site safety and the physical operation of your robots and facility. No method of transmission or storage is perfectly secure. A Data Processing Agreement (DPA) and a security review are available on request.
Data retention and deletion
We retain information for the life of the engagement and as required by law. Audit logs are append-only and may be retained as the evidentiary record of task and deployment activity. To request removal of your account or associated data, contact us using the details below.
Your rights
Depending on your location, you may have rights to access, correct, export, or delete your personal information, and to object to or restrict certain processing. To exercise these rights, contact us using the details below. You may also have the right to lodge a complaint with your local data-protection authority.
Cookies
We use only essential cookies and local storage needed to keep you signed in and operate the Service. We also use Google Analytics configured in Consent Mode with tracking “denied by default,” so no non-essential analytics or advertising cookies are set unless you grant consent.
Children
The Service is not directed to children under 16, and we do not knowingly collect their personal information.
Changes
We may update this Policy. If we make material changes, we will take reasonable steps to notify you and update the “Last updated” date above.
Contact
Questions about privacy? Reach us at hello@originphysical.ai or through the contact section of our website.